Amazon India Full Time

26/1 Brigade Gateway, Dr Rajkumar Rd, Malleshwaram, Bengaluru, Karnataka 560055

Job Details

Industry : IT

Sector : Operations Management

Locality : Bengaluru

Job Title : TRMS WFM Manager - I

Designation : Operations Manager

Qualification : Any Degree

Min Salary : Not Disclosed by Recruiter Lakh / Year

Max Salary : Not Disclosed by Recruiter Lakhs / Year

Min Experirnce : 5 Year

Maximum Experience : 8 Year

Key Skills, Required Experience and Qualifications

Data analysis Operations research Automation Excel Staffing Data collection Workflow Operations Monitoring Capacity planning

Job Summary & Responsibilities and Duties

At Amazon , we're working to be the most customer - centric company on earth. To get there , we need exceptionally talented , bright , and driven people. If you'd like to help us build the place to find and buy anything online , this is your chance to make history. We are looking for an exceptional leader who is passionate about the Customer Experience , who thinks / acts globally , and who has the ability to contribute major new innovations in the industry to join us as Workflow Manager. The ideal candidate will possess both an optimization background that enables him / her to manage quantitative workforce planning and a demonstrated ability to think broadly and strategically about planning and workflow initiatives. He / she will experience a wide range of problem solving situations , strategic to real - time , requiring extensive use of data collection and analysis. The successful candidate will lead the day - to - day operations for the PQ program in TRMS Sellers' world and effectively manage performance with transparent metrics , data - driven decisions and industry leading management techniques. He / she will be responsible for managing and delivering Service Level Agreements (SLAs) for the aligned workflows. He / she should be an expert in project / program management who possesses the ability to work globally and cross - functionally with internal and external stakeholders. He / she should be adept at data analysis including querying , building and maintaining dashboards and using data to improve his / her space of operations. He / she should also be capable of identifying and prioritizing process and automation improvement opportunities.

Company Overview

Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and cu
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